Privacy Policy
Introduction
In this Policy we will describe what personal information we collect, how we obtain your data, how it is stored, used, shared and disclosed, how we communicate with you as a site visitor and what your rights are.
We take your privacy extremely seriously and use your personal information as explained within this Privacy Policy. We are the ‘controller’ of the personal information that you provide to us. You have the right to object to us processing any of your personal information for our legitimate business interests or for direct marketing purposes. We will further explain your rights in this
Privacy Policy, under the section ‘Your Rights’.
Please note that Ice Maiden Event Solutions reviews and updates this Privacy Policy from time to time as required without notice. Therefore, you should review the terms of this Policy periodically to ensure that you are aware of how we collect and use your personal information.
By using our website you consent to the collection and use of your personal information by us, as explained below.
The Personal Information That We May Collect & Why
The definition of personal information is: any information that identifies you personally whether directly or indirectly.
We may collect:
- Contact details; such as your name, email address, phone number. This is so that we can contact you in response to an enquiry that you have made via our Site, and/or in relation to the services that we have agreed to provide to you.
- Correspondence in the way of letters, email, phone calls, using the Contact Us form on our website, or leaving a comment on our Site, or any other means.
- Details of visits to the Site; including but not limited to traffic data, location data and other communication data, as well as the resources that you access.
We intend to use personal information for purposes of supporting you by offering appropriate site content and alerting you to new services as they become available. If you decide that you no longer wish for us to use your information to contact you, please let us know and we will not use that information for such purposes.
Please do not submit any personal information if you are under 18 years of age.
Accuracy and Security
The accuracy and security of your personal information is extremely important to us. You may review and request updates to your personal information by contacting us directly. We will endeavour to correct any inaccuracies promptly.
We are concerned with the security of your personal information and are committed to taking all reasonable steps to protect it from unauthorised access and misuse. We have put in place appropriate physical, electronic and managerial measures to secure your personal information.
Disclosure of Personal Information
We do not sell, trade or transfer any personal information to third parties. However, we may share personal information with our business partners in instances where they are carrying out marketing activities on our behalf. We may also disclose personal information if we have your consent, or if we are required to share it in order to provide you with the services that you have
requested.
All legal requests/requirements with regards to the disclosure of your information will be adhered to, together with cases where you have violated our Terms of Hire.
Cookies
We collect information about your use of our Site through cookies. Cookies are information that files stored on your device. These help websites to remember who you are and the information about your visit to our Site in order to improve future visits. The only personal information that a cookie can contain is the information that you provide. A cookie cannot read data from your hard
drive or cookie files that have been created by other sites.
If you prefer not to accept cookies, you can set your web browser to warn you before accepting cookies, or you can refuse all cookies by turning them off in your browser. Some of the cookies on our Site are essential for us to be able to provide you with the service that you have requested. If you do not accept cookies, you may not be able to access all areas of our Site.
How We Use, Store, Share & Disclose Your Personal Information
Ice Maiden Event Solutions platform is hosted by the wix.com platform. wix.com provides us with an online platform that allows us to sell and advertise our services to you. Your information may be stored through wix.com’s data storage, databases and the general wix.com applications. They store your website on secure servers behind a firewall.
Your Rights
You have the following rights with regards to your personal information:
- Rights to be informed; to be provided with clear information about how your personal information is used. This is why we are providing you with this Privacy Policy.
- Right of access; to be able to access your personal information so that you can check that we are using your data in accordance with Data Protection Law.
- Right to rectification; to have your personal information corrected if it is inaccurate or incomplete.
- Right to erasure; to be able to request your data is removed/deleted where there is no compelling reason for us to continue to use it. There are exceptions to this.
- Right to restrict processing; to be able to suppress further use of your personal information in certain circumstances. It is still stored, but not used.
- Right to make a complaint to the Data Protection authorities; if you are unhappy with how we have handled your information, or if you believe that we do not comply with Data Protection Law, you have the right to make a complaint to the ICO: Information
Commissioner’s Office.
External Links
Ice Maiden Event Solutions website may provide you with links to other websites. Even if the third party is affiliated with us through a business partnership or otherwise, we hold no responsibility for the Privacy Policies, practices or content of any such external links. These links are provided to you for convenience purposes only and are accessed entirely at your own risk.
How To Contact Us
If you wish to exercise your Data Protection rights, or if you are unhappy with the way in which we have handled your Personal Data, please feel free to contact us by sending us an email to info@icemaiden.org.uk